Privacy Policy
Last updated on dezembro 14, 2023
This Privacy Policy explains what information of yours will be collected by us when you access the website or make the payment or use our services, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected by us shall be limited to the purposes described under this Privacy Policy and our Terms of Service.
By using our Site or providing your personal information to us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below.
1. What information about the users do we collect?
- Personal Information that you provide us: We collect the information you provide when you use our Site or our services, including without limitation, when you sign up for an account, make the payment to purchase any of our paid subscription plans, use our services, share your feedback, submit a complaint, communicate, or interact with us in any manner. This includes your phone number and email. These are required for authentication, billing, and
- Content that you create or upload: Text Ainstein operates solely as a proxy platform, between the users and ChatGPT (owned by OpenAI, LLC). Therefore, when you use our services your input content is collected by OpenAI, To access their privacy policy practices, please click here.
- Information that we collect when you use the website: We may also collect information while you access, browse or view the Site. In other words, when you access the website, we may be aware of your usage of the website, and gather, collect and record the information relating to such usage, operating system, make & ID, device ID and type, settings and characteristics, Site crashes, identifiers associated with cookies or other technologies that may uniquely identify a device. This helps us in providing our services to the users and making improvements in the services, fixing errors and bugs.
- Customer Care: If you contact our customer support via emails, in those cases, we collect all your interactions with our customer support.
- Information that we collect from third party sources: You can engage with us through social media platforms or mobile applications. When you engage with us through social media platforms, such as Google, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such a
- Payment Information: When you subscribe to one of our plans, then you provide our third-party payment service provider, namely, Stripe, with your credit or debit card information. We don’t collect your payment card For payments, we redirect you to Stripe, which collects and processes your payment request. You can find the privacy policy of Stripe on this link.
- Good Judgment: We suggest that you exercise good judgment and caution while providing your personal
2. What is the lawful basis for which we use your personal information?
For the purposes of applicable law, the Data Controller for the data that you submit to us is:
Company Name: Megaideas, LLC
Type: Limited Liability Company
Registered Office: 2031 Sequoia Crest, 92081, Vista, CA
You hereby acknowledge that all processing of your personal information will be justified by a “lawful ground” for processing. In most cases, processing will be justified on the basis that:
- Consent: You have given your consent for processing personal data for one or more specific
- Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations
- Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which we are subject.
- Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the Text
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Feel free to contact us for this purpose at ai@textainstein.com.
3. How do we use this information?
We use all of the information we have to help us provide, support and improve our services. We use the information collected from you for one or more of the following purposes:
- To create and update your account;
- To provide you the services requested by you;
- To process your payments;
- To assess queries, requirements, and process requests for various services;
- To process your cancellation request;
- To improve our Site, platform, and services;
- To be able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services and the people or things you’re connected to and interested in on and off our
- We use your information to send you marketing communications, newsletter, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact
- We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our
- We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Text AInstein, our community, or the public.
- To respond to summons, court orders, directions, or other judicial
- To provide information to law enforcement agencies or in connection with an investigation on matters related to public
4. Deleting your information
Your account and the information that you provide us is yours. You can at any time delete the same. However, you acknowledge that we may also retain some of the information so deleted for a reasonable period to comply with legal requests. You can request us to delete your information by writing to us at ai@textainstein.com.